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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bobbie Ludlum

September 16, 2026

5  out of  5
rating by Bobbie Ludlum
"Brandy was amazing! She was extremely professional, helpful and made the entire experience a pleasure. I have been with my previous insurance company for 25 years, I was nervous on reaching out to a different company. After working with Brandy I felt like I had known her for years! Top Notch customer service! You won't be disappointed. Needless to say I'm changing companies after all this time thanks to the amazing pricing and customer service I received today!"
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Brenda Norton

September 15, 2026

5  out of  5
rating by Brenda Norton
"Always prompt, courteous, caring responses. My parents were State Farm clients and my husband and myself have been as well. Now our children and their spouses are as well. I love being in the State Farm family."
We responded:
"Hi Brenda,

Thank you for sharing your family's long-standing trust in our agency. It's wonderful to hear that multiple generations have chosen us for their insurance needs. We're grateful to have you all as part of the State Farm family!

Jordan Aylward - State Farm Insurance Agent"
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Ava Campbell

September 8, 2026

5  out of  5
rating by Ava Campbell
"Jordan took the time to communicate with me after hours on some days because it was most convenient for me and my schedule. I had plenty of questions and he never got frustrated with me throughout the process.. thank you again for your help.."
We responded:
"Thank you, Ava! It's a pleasure working with you and I'm happy to help any time! If you ever need further assistance with your insurance needs, feel free to reach out."
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Chuck Matthews

September 5, 2026

5  out of  5
rating by Chuck Matthews
"I enjoy talking with the folks at State Farm. They are very knowledgeable and helpful in getting the right insurance for your needs. Special thanks to Brandy for all her help in getting the best bundle for me."
We responded:
"Thank you Chuck! It was a pleasure visiting with you. Please let us know if there's anything we can help with!"
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Becky Martin

September 2, 2026

5  out of  5
rating by Becky Martin
"I think Deborah Barnes for all your help and doing my insurance with my car and house I feel a lot better now peace of mind that everything is taken care of thank you so much for taking the time to work with me"
We responded:
"Thank you, Becky, for your thoughtful feedback. We're delighted to hear that Deborah Barnes was able to assist you with your car and house insurance, providing you with a sense of security. If you ever have more questions or need further assistance, feel free to reach out to our team."
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Delma Ratliff

August 21, 2026

5  out of  5
rating by Delma Ratliff
"Thank you very much Mrs Amanda for all your help with the claim thank thank thank"
We responded:
"Thank you for your feedback, Delma! We're glad to hear that Amanda was able to assist you with your claim. If you ever have more insurance needs or questions, feel free to reach out to our team."
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Dorothy Barnes

August 21, 2026

5  out of  5
rating by Dorothy Barnes
"I have been with State Farm for over 40 years. I am still very pleased with the service. Jordan and his team are doing a great job providing for the people in our community the services and products that they need. While all are great, I work closely with Debbie for my insurance needs. She is quick to respond, always willing to help, and her kindness makes dealing with insurance needs a breeze. Thank you to Jordan and the team for all of your hard work! Stop in and see them. I know Jordan, Debbie, and the entire team will help you."
We responded:
"Thank you, Dorothy, for your thoughtful feedback and for being a loyal State Farm customer for over 40 years. It's wonderful to hear that Debbie has been such a helpful and kind resource for your insurance needs. Jordan and the team truly appreciate your support and are always here to assist you."
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Zachary Barnes

August 21, 2026

5  out of  5
rating by Zachary Barnes
"Jordan Aylward's office is top notch! The quality of service is excellent. They have a unique blend of professionalism and warmth that facilitates a great environment as you navigate important decisions. Debbie, the agent I personally work with, always brings her years of experience and gentleness to the table. It creates an atmosphere of trust and hospitality that I appreciate since I don't know the in's and out's of insurance. I trust that my family and I are safe, taken care of, and secure because of the diligence, care, and expertise of this office. Jordan and team, thank you for helping me take care of my family!"
We responded:
"Thank you for your thoughtful feedback, Zachary! We're delighted to hear that Debbie's experience and gentle approach have made you feel secure and well-cared for. It's our goal to provide a trusting and warm environment as you navigate your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out."
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VALINDA BRITT

August 11, 2026

5  out of  5
rating by VALINDA BRITT
"Such great help from my local State Farm staff. Amanda and Jordan have gone above and beyond assisting me after an accident that I was involved in last week. Thankful I have a personal and local insurance agency."
We responded:
"Thank you Valinda! Glad we were able to assist you in a difficult situation. We're here to help anyway we can!!"
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Isaiah Smith

August 5, 2026

5  out of  5
rating by Isaiah Smith
"If you’re reading this, you’re probably not here to see how “structured,” “kind,” or how much they’ve helped others succeed. You’re probably here to find the list of negative experiences, the weak spots in their service delivery, and the reasons why “Here” is better than “Elsewhere.” Let’s be honest, you’ve never made a really important decision based on just what others think, or on an online survey. Let me help you find what you’re looking for—an insurance policy, right? But you’re asking, “How do I know which policy, agency, or experienced insurance agent I can trust to take care of everything I’ve worked hard for, the accident my daughter or son was in, which wasn’t their fault, because accidents happen, but because of this specific branch and agent, Ms. Gail Jackson, I know my family and loved ones will be in good hands. The last thing you want is your family mourning a loved one. It’s going to happen, that’s life, but as someone who’s trusted their career, family, finances, and future, it’s a big deal. Don’t make the mistake of knowing exactly who to move forward with in your family’s biggest decision, one you can’t help them with because you’re no longer here to simply trust another when they say, “if not here (specifically with Gail), then where else. Your not gaining more time or chances, id encourage you to make the choice God is given you, for those who don’t believe in a God; my advice to you is, “Let Go & Let Gail”
-A 28 Year Long Committed Believer in ,Ms. Gail; Ms. Gail, S. Jackon."
We responded:
"Wow Isaiah what a wonderful, heartfelt review! Thank you and I couldn't agree more. Gail is a blessing and I'm truly grateful to have her as a part of my team. Thank you again for your review and your business. It's a pleasure to serve you!"
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Cathy Tucker

July 30, 2026

5  out of  5
rating by Cathy Tucker
"I’m very pleased with the help I got from Brandy at State Farm in Laurinburg NC
She was very helpful and assisted me in getting Car and house insurance at a good rate."
We responded:
"Thank you for the feedback and shoutout to Brandy, Cathy! It's our pleasure to serve you and we appreciate your business!"
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Riley Horne

July 17, 2026

5  out of  5
rating by Riley Horne
"I had a wonderful experience working with this team, and they made setting up my policy incredibly easy. Their communication is top-notch, and I highly recommend them to anyone looking for reliable insurance."
We responded:
"Thank you, Riley, for your recommendation and for sharing your experience with our team. We're delighted to hear that setting up your policy was smooth and that our communication met your expectations. If you ever need assistance with your insurance needs, don't hesitate to reach out."
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Diana Chavis

July 17, 2026

5  out of  5
rating by Diana Chavis
"I love Ms. Gail!!! She helps you out with anything you need as fast as she can!!"
We responded:
"Thank you for your feedback, Diana! We're delighted to hear that Ms. Gail has been able to assist you quickly and effectively with your needs. Our team is always here to help with any insurance questions or requirements you may have."
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Whitney Norton

July 15, 2026

5  out of  5
rating by Whitney Norton
"State Farm is awesome, especially Amanda she’s always on top of things when we need something."
We responded:
"Thank you for your feedback, Whitney! It's great to hear that Amanda has been so helpful and attentive to your needs. We're glad to have you with us at Jordan Aylward - State Farm, and we're here whenever you need assistance with your insurance coverage."
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Mike Chavis

July 9, 2026

5  out of  5
rating by Mike Chavis
"I want to recognize Ms. Gail at this State Farm office. While she’s not my agent, she handles much of the office’s business and takes excellent care of customers. She’s punctual, polite, and always returns your calls. She personally walks you through any issue — even ones outside her responsibility — and goes the extra mile to make sure every customer leaves happy. She’s a true asset to this office"
We responded:
"Thank you, Mike, for highlighting Ms. Gail's dedication and exceptional service. It's great to hear how she consistently goes above and beyond to assist our customers. Your feedback is invaluable to us and we appreciate you taking the time to share it."
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Ashley Barnes

June 29, 2026

5  out of  5
rating by Ashley Barnes
"I appreciate the care and concern shown by this office. Ms. Debbie patiently helped me understand all the benefits of switching my insurances to State Farm, and even helped me save some money. Thank you for educating me on the necessity of life insurance and the benefits it will bring to my family and I. We appreciate you!"
We responded:
"Thank you, Ashley, for your thoughtful review. We're glad to hear that Ms. Debbie was able to assist you in understanding the benefits of switching to State Farm and help you save money. It's great to know that the information on life insurance was valuable to you and your family."
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Michael Walden

June 11, 2026

5  out of  5
rating by Michael Walden
"Fast, easy and very friendly service!!!"
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that you found our service fast, easy, and friendly. If you need any further assistance, feel free to reach out."
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Carol Greer

June 10, 2026

5  out of  5
rating by Carol Greer
"Great service. Very friendly welcome by Brandy.
She answered all of our questions. Explained everything in detail.
I would recommend anyone to call Brandy at State Farm."
We responded:
"Thank you, Carol, for your feedback! We're glad to hear that Brandy provided you with a friendly welcome and detailed explanations. Your recommendation means a lot to us."
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June Hopkins

June 5, 2026

5  out of  5
rating by June Hopkins
"47 years of great service!
Thank You State Farm!"
We responded:
"Thank you June! It's a pleasure to serve you and we appreciate your business!"
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Brittany Wells

May 21, 2026

5  out of  5
rating by Brittany Wells
"Ms.Brandy was a pleasure to work with. Thank you for the excellent customer service."
We responded:
"Thank you, Brittany, for your kind words about Ms. Brandy. We're glad to hear you had a great experience with our customer service. We appreciate your feedback!"
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Samantha Bowen

May 19, 2026

5  out of  5
rating by Samantha Bowen
"Ms. Gail was excellent to work with! Quick responses and great service!"
We responded:
"Thank you Samantha! Gail is truly special here and I'm glad to hear your experience with her was outstanding. I appreciate your business and please let me know if there's ever anything we can help with!"
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Qytisha Lester

May 14, 2026

5  out of  5
rating by Qytisha Lester
"The cheapest I’ve paid on insurance so far!"
We responded:
"Thank you, Qytisha, for sharing your experience! We're glad to hear that you're satisfied with the affordability of your insurance. If you have any questions or need further assistance, feel free to reach out."
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Shirley Royals

May 9, 2026

5  out of  5
rating by Shirley Royals
"Jordan took time with me to review my account and make suggestions to update my policy. He was very helpful getting me the coverage I needed to make sure I was protected in emergencies.
Having experienced a devastating total home loss in my past due to arson, I truly know from experience the value of a good insurance agent and company

I certainly would recommend his company for your insurance needs.
He made suggestions to personalize my policy to my needs . The staff is friendly and accommodating. There was absolutely no wait time for my appointment, and I was greeted with a smile.
Competence, knowledge, financial interest for the customer, and a friendly
Staff....all components for a successful company and a happy customer!"
We responded:
"Thank you Shirley! It was a pleasure visiting with you. I thank you for your business and allowing me to help you with your insurance and financial services needs!"
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Ron Baucom

April 21, 2026

5  out of  5
rating by Ron Baucom
"Amanda was extremely helpful transferring my policies to this office as well as handling some homeowners and automobile changes I needed assistance with. I look forward to dealing with her and this office in the future for all of our insurance needs."
We responded:
"Thank you Ron! Amanda does a great job taking care of our customers and we look forward to serving you with all your insurance and financial services needs!"
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Yvonne Locklear

April 20, 2026

5  out of  5
rating by Yvonne Locklear
"Jordan Aylward, Gale Jackson and all the ladies in the office have became our family. I have been with them for over 38 years and don't plan on leaving.... You may wonder why? Or You don't shop around!!! Several years ago someone hit me and my vehicle needed repairing, once I called my agent, they helped me every step of the way. Phone calls just to check on me. Even answered on weekend. That's the kind of personal service you get!!!! No run around with them. Everytime you call you get a live person on the phone!!! PROBLEMS with my roof Jordan took the lead and got me the help I NEEDED!!! I rest easy now at night knowing MY STATE FARM AGENT AND HIS ACCOCIATES ARE ONLY A PHONE CALL AWAY !!!!!!"
We responded:
"Aww, thank you Yvonne! Absolutely, we will take care of you and it's a pleasure doing so!!"