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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katina Sammons

March 12, 2026

5  out of  5
rating by Katina Sammons
"Ms. Debbie, is amazing, very pleasant, knowledgeable and caring. She literally made my day as soon as a sat down. State Farm is by far the best."
We responded:
"Debbie is amazing, thank you Katina for the shoutout! Glad to hear your experience was memorable. Please let us know if there's anything we can help you with. Thank you for your business!"
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Kathy Locklear

March 5, 2026

5  out of  5
rating by Kathy Locklear
"Thank you to Brandy for helping me get a new car insurance policy for my mother-in-law. She was great!"
We responded:
"Thank you Kathy! Happy to hear Brandy was able to take care of y'all!!"
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Lainey Barnes

March 2, 2026

5  out of  5
rating by Lainey Barnes
"I cannot say enough wonderful things about Debbie! She is incredibly experienced, knowledgeable, and truly takes the time to make sure I understand my coverage and options. She’s consistently friendly, approachable, and so easy to talk to. Anytime I have a question or need assistance, she responds quickly and provides the absolute best customer service. It’s such a relief knowing I have someone I can trust handling something as important as my insurance. I highly recommend her and this office! They genuinely care about their clients!"
We responded:
"Thank you Lainey! Couldn't agree more :). Debbie is a wonderful member of this team who truly cares and looks out for our customers!"
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Jennifer Smith

March 2, 2026

5  out of  5
rating by Jennifer Smith
"So glad Debbie Barnes is back working at State Farm . Debbie has been my agent for a long time and has always been there to help if any questions come up and always does her best"
We responded:
"Thank you Jennifer! We're so glad Debbie is back too :). Please let us know if there's anything we can help with!"
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Owen Campbell

February 27, 2026

5  out of  5
rating by Owen Campbell
"I don’t know where to start but one thing for sure, quality, reliability and dependability are words that describe my experience with Jordan. From start to finish, he was professional, knowledgeable, and genuinely focused on helping me find the right coverage for my needs. They took the time to explain my options clearly, answered all my questions with patience, and made what can usually be a stressful process feel smooth and straightforward. What stood out most was his responsiveness and attention to detail. Every follow-up was timely, and I always felt like a priority rather than just another customer. His guidance gave me real confidence that I was making the best decision for my situation. If you’re looking for someone trustworthy, efficient, and easy to work with, I highly recommend this agent. They truly go above and beyond."
We responded:
"Wow Owen, what a heartfelt review, Thank you! It's been a pleasure working with you and getting to be a part of this exciting new stage in life! "
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Paul Watford

February 26, 2026

5  out of  5
rating by Paul Watford
"Through review, Ms Gail went over all my policies and we made necessary adjustments, a pleasant experience, thank you very much"
We responded:
"Thank you Paul for the shout out for Gail! She's fantastic! It's a pleasure to serve you!"
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Andrew Davis

February 17, 2026

5  out of  5
rating by Andrew Davis
"Great customer service!"
We responded:
"Thank you Andrew! It's a pleasure to serve you!"
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John Hasty

February 17, 2026

5  out of  5
rating by John Hasty
"Jordan set up an appointment with me to review my coverages on all my policies and to make recommendations to close some gaps in coverage that I had. The recommendations were solid and rounded out my coverages well. I agreed with his recommendations and am well pleased and comfortable with the decisions made. We also made some changes that gave me some discounts. Thanks, Jordan! John Hasty"
We responded:
"You are welcome John! It was a pleasure visiting with you and an honor to serve your needs. Please let me know if there's anything else I can help you with!"
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vicky monte-jorgenson

January 30, 2026

5  out of  5
rating by vicky monte-jorgenson
"Everyone in this office was very nice and competent. The price for the services I chose are great I'm Glad I came back to State Farm!!!! Run here and see Ms. Brandy for all your insurance needs."
We responded:
"Thank you Vicky and we're so glad to have you back!!!"
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Keisha Farmer

January 30, 2026

5  out of  5
rating by Keisha Farmer
"Great customer service. Thank you all again!!"
We responded:
"Thanks Keisha! It's a pleasure to serve you. We appreciate your business!"
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Chris Locklear

January 26, 2026

5  out of  5
rating by Chris Locklear
"Brandy she done an excellent job helping me understand the insurance that I was able to get. Thank you so much"
We responded:
"Thank for the shoutout to Brandy Chris! I'm glad she was able to get you taken care of. We appreciate you!"
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Jennifer Ryder

January 23, 2026

5  out of  5
rating by Jennifer Ryder
"Jordan is great! It is rare to find someone who truly cares and willing to take time to explain things and he is one of those rare people!!"
We responded:
"Thank you Jennifer! It's a pleasure to earn your business!"
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Glenda Butler

January 21, 2026

5  out of  5
rating by Glenda Butler
"Brandy did an awesome job with my parents Home and Auto insurance. Brandy was very knowledgeable and answer all of our questions in a timely manner. I would highly recommend Brandy Gross for all of your insurance needs."
We responded:
"Thank you Glenda! Brandy does a great job taking care of our customers! Please let us know if there's anything we can help with!"
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Michael G

January 20, 2026

5  out of  5
rating by Michael G
"I have been a USAA customer for 28 years. There was a time when I would call around for an insurance quote I would have been told they can't bet USAA. That is no longer the case. After shopping around with several companies. I found Jordan and his team beat USAA almost $2000 dollars a year. When we met with him he explained everything completely. He explained I was over insured in some areas and found other ways to save us money. We got the same or better coverage then I had with USAA. I highly recommend Jordan and his team."
We responded:
"Thank you Michael for your wonderful review! I'm so grateful you allowed me the opportunity to earn your business!"
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Kenneth English

January 9, 2026

5  out of  5
rating by Kenneth English
"We contacted Brandy Gross for a quote for my parents home and auto insurance. Brandy was very professional and went above and beyond to help us. I would definitely recommend Brandy for all your insurance needs."
We responded:
"I love hearing this Kenneth! Brandy truly cares for our customers and I'm glad her service made an impact for you!"
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William Hawkins

January 8, 2026

5  out of  5
rating by William Hawkins
"Angie got right on our requests as we changed insurance companies. She kept us up to date during each step of our process to get what we needed."
We responded:
"Thank you William! Angie does a wonderful job taking care of our customers! Please let us know if there is anything else we can help with!"
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Trevor Kenny

December 13, 2025

5  out of  5
rating by Trevor Kenny
"Great customer service !"
We responded:
"Thank you Trevor! Please let us know if there's anything we can help with!"
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Bridget Norton

December 5, 2025

5  out of  5
rating by Bridget Norton
"Awesome service and great staff! The staff is very client-centered and wants to make a positive impact on our community! Highly recommend!!!"
We responded:
"Thank you Bridget! It's a pleasure to serve you. Please let us know if there's anything we can help with!"
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Brian Lewis

December 5, 2025

5  out of  5
rating by Brian Lewis
"Great customer service! Really care about their customers!"
We responded:
"Thank you Brian! We 100% do!!"
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DJMalloy15

December 4, 2025

5  out of  5
rating by DJMalloy15
"Best insurance agents in the state!"
We responded:
"Thanks DJ!! Let us know if there's anything we can help you with! "
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Janet Jacobs

December 2, 2025

5  out of  5
rating by Janet Jacobs
"Hey guys , if you are looking for an Insurance Agency that is knowledgeable, friendly and comparison in prices , look no further . I promise you will not be disappointed . Mrs. Gross (Brandy) has been awesome . When something happens and it will ….. she is just a phone call away . An accident can be very emotional ….you need someone in your corner , who’s says “ We will take care of you . Amanda , Brandy and Gail. Do just that and so much more . Thanks for doing such a great Job !"
We responded:
"Thank you for your feedback Janet and the shoutout to Brandy and the team! "
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hallie

December 2, 2025

5  out of  5
rating by hallie
"She was amazing, Go see Mrs. Brandy for all your insurance needs!"
We responded:
"Thank you Hallie! Brandy does a wonderful job taking care of our customers!"
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Beacham McDougald

December 1, 2025

5  out of  5
rating by Beacham McDougald
"Exceptional service and programming assistance by Tony. Systems set up and ready to go in our new Subaru Crosstrex."
We responded:
"Thanks for the shoutout to Tony Beacham! Glad we got your Drive Safe and Save going for you!"
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Ella David

November 25, 2025

5  out of  5
rating by Ella David
"Tony was very knowledgeable,patient and kind. I would recommend his service."
We responded:
"Thank you Ella! I'm so glad to hear that Tony was able to take care of you! Please let us know if there's anything else we can help with!"
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Amber Moss

November 18, 2025

5  out of  5
rating by Amber Moss
"Had lots of questions and were answered quickly by Gail Jackson."
We responded:
"Thank you for the feedback Amber! It's a pleasure to serve you. If there is anything else we can help you with, please let us know!"