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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glenda Butler

January 21, 2026

5  out of  5
rating by Glenda Butler
"Brandy did an awesome job with my parents Home and Auto insurance. Brandy was very knowledgeable and answer all of our questions in a timely manner. I would highly recommend Brandy Gross for all of your insurance needs."
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Michael G

January 20, 2026

5  out of  5
rating by Michael G
"I have been a USAA customer for 28 years. There was a time when I would call around for an insurance quote I would have been told they can't bet USAA. That is no longer the case. After shopping around with several companies. I found Jordan and his team beat USAA almost $2000 dollars a year. When we met with him he explained everything completely. He explained I was over insured in some areas and found other ways to save us money. We got the same or better coverage then I had with USAA. I highly recommend Jordan and his team."
We responded:
"Thank you Michael for your wonderful review! I'm so grateful you allowed me the opportunity to earn your business!"
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Kenneth English

January 9, 2026

5  out of  5
rating by Kenneth English
"We contacted Brandy Gross for a quote for my parents home and auto insurance. Brandy was very professional and went above and beyond to help us. I would definitely recommend Brandy for all your insurance needs."
We responded:
"I love hearing this Kenneth! Brandy truly cares for our customers and I'm glad her service made an impact for you!"
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William Hawkins

January 8, 2026

5  out of  5
rating by William Hawkins
"Angie got right on our requests as we changed insurance companies. She kept us up to date during each step of our process to get what we needed."
We responded:
"Thank you William! Angie does a wonderful job taking care of our customers! Please let us know if there is anything else we can help with!"
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Trevor Kenny

December 13, 2025

5  out of  5
rating by Trevor Kenny
"Great customer service !"
We responded:
"Thank you Trevor! Please let us know if there's anything we can help with!"
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Bridget Norton

December 5, 2025

5  out of  5
rating by Bridget Norton
"Awesome service and great staff! The staff is very client-centered and wants to make a positive impact on our community! Highly recommend!!!"
We responded:
"Thank you Bridget! It's a pleasure to serve you. Please let us know if there's anything we can help with!"
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Brian Lewis

December 5, 2025

5  out of  5
rating by Brian Lewis
"Great customer service! Really care about their customers!"
We responded:
"Thank you Brian! We 100% do!!"
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DJMalloy15

December 4, 2025

5  out of  5
rating by DJMalloy15
"Best insurance agents in the state!"
We responded:
"Thanks DJ!! Let us know if there's anything we can help you with! "
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Janet Jacobs

December 2, 2025

5  out of  5
rating by Janet Jacobs
"Hey guys , if you are looking for an Insurance Agency that is knowledgeable, friendly and comparison in prices , look no further . I promise you will not be disappointed . Mrs. Gross (Brandy) has been awesome . When something happens and it will ….. she is just a phone call away . An accident can be very emotional ….you need someone in your corner , who’s says “ We will take care of you . Amanda , Brandy and Gail. Do just that and so much more . Thanks for doing such a great Job !"
We responded:
"Thank you for your feedback Janet and the shoutout to Brandy and the team! "
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hallie

December 2, 2025

5  out of  5
rating by hallie
"She was amazing, Go see Mrs. Brandy for all your insurance needs!"
We responded:
"Thank you Hallie! Brandy does a wonderful job taking care of our customers!"
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Beacham McDougald

December 1, 2025

5  out of  5
rating by Beacham McDougald
"Exceptional service and programming assistance by Tony. Systems set up and ready to go in our new Subaru Crosstrex."
We responded:
"Thanks for the shoutout to Tony Beacham! Glad we got your Drive Safe and Save going for you!"
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Ella David

November 25, 2025

5  out of  5
rating by Ella David
"Tony was very knowledgeable,patient and kind. I would recommend his service."
We responded:
"Thank you Ella! I'm so glad to hear that Tony was able to take care of you! Please let us know if there's anything else we can help with!"
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Amber Moss

November 18, 2025

5  out of  5
rating by Amber Moss
"Had lots of questions and were answered quickly by Gail Jackson."
We responded:
"Thank you for the feedback Amber! It's a pleasure to serve you. If there is anything else we can help you with, please let us know!"
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Kay Smith

November 18, 2025

5  out of  5
rating by Kay Smith
"Gail Jackson is best ! Very helpful and response quickly!"
We responded:
"Thank you Kay for the shoutout to Gail! Couldn't agree more! If there is anything else we can do for your insurance needs, just let us know!"
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Carolina Girl

October 14, 2025

5  out of  5
rating by Carolina Girl
"We found the Jordan Alyward agency to be very knowledgeable friendly and professional. After working with Lourdes on our auto and homeowners she was able to offer us a significant savings over the company we had been with for several years."
We responded:
"Thank you so much for your feedback! Lourdes is fantastic and goes above and beyond to help our customers!"
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Tonisha Smith

October 10, 2025

5  out of  5
rating by Tonisha Smith
"Brandy at State Farm is amazing! She’s so patient, helpful, and always takes the time to explain everything clearly. I really appreciate how easy she makes the whole process, highly recommend her!"
We responded:
"I love hearing this Tonisha! Thanks for the shoutout to Brandy! Let us know if there's anything else we can do for you!"
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Linda Lowery

September 25, 2025

5  out of  5
rating by Linda Lowery
"Very friendly, helpful and professional staff. Highly recommend to everyone. Thanks so much."
We responded:
"Thank you Linda! It's a pleasure to serve you!"
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C Creed

September 25, 2025

5  out of  5
rating by C Creed
"I have always found the office staff to be helpful and professional. I appreciate the fact that a real person answers the phone, and I don't have to navigate an automated system to direct my call. Thank you for all that you do."
We responded:
"Thank you so much for your feedback! We're here to help in any way we can. If there's anything else we can do, please let us know!"
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Erica Evans Lockett

September 25, 2025

5  out of  5
rating by Erica Evans Lockett
"Insurance is important. We don’t find that out until critical times in life. It’s to important to not be sure you’re insured with someone knowledgeable & someone who cares. If you want peace of mind (and you should) in how you are protecting the ones you love & the life you’ve built contact Jordan & team."
We responded:
"Thank you so much Erica for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tracy gross

September 24, 2025

5  out of  5
rating by Tracy gross
"Brandy is the best. If you have any insurance needs she’s your lady. Jordan is a top notch leader in our community come by and see this awesome State Farm Team"
We responded:
"Thank you so much for the shoutout to Brandy, Tracy! Could not agree more!"
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Jack Coan

September 24, 2025

5  out of  5
rating by Jack Coan
"Always quality and timely service!"
We responded:
"Thank you Jack for your feedback! We strive to provide the best experience possible!"
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Stephen Richardson

September 24, 2025

5  out of  5
rating by Stephen Richardson
"I found Jordan and his staff most helpful in helping to determine our needs and limits along with a quote that will save us money. I highly recommend this business for your insurance needs!"
We responded:
"Thank you Stephen! It's a pleasure to serve you!"
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Devon Hall

September 18, 2025

5  out of  5
rating by Devon Hall
"Jordan Aylward - State Farm Insurance Agent provides prompt and professional service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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A Turn

September 17, 2025

5  out of  5
rating by A Turn
"Great service!! Nice and professional!!"
We responded:
"Thank you Anya! It's a pleasure to serve you!"
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Thomas Marshall

August 20, 2025

5  out of  5
rating by Thomas Marshall
"Jordon is a very professional and available agent. My wife and I met with him to review our policies and he made everything very clear. Helped get us started on a saving program with our car insurance. I highly recommend him. We have been with State Farm since the’70’s and this is a great company with great agents."
We responded:
"Thank you Thomas! It was a pleasure visiting with you both and an honor to serve you! "